Privacy Policy

Last update: July 2026

At Trends by Stylia, we attach great importance to the protection of your personal data.

The purpose of this Privacy Policy is to inform you of how your data is collected, used, stored and protected when you use the site. https://trendsbystylia.com (hereinafter the "Site").

1. Controller

The data controller is:

Denoyes Thibault
Individual entrepreneur practising under the brand name Trends by Stylia

10 Ninau Street
31000 Toulouse
France

SIREN: 940 033 400

E-mail address: contact@trendsbystylia.com

2. Personal data collected

Depending on your use of the Site, we may collect the following data:

surname and forename;
billing address;
delivery address;
e-mail address;
telephone number (where provided);
information on orders;
purchase history;
payment information (banking data is processed directly by our secure payment providers and is never stored by Trends by Stylia);
IP address;
technical data relating to your browser and device;
cookies and similar technologies;
information related to your customer account, when you create one.

3. Purposes of processing

The personal data are used to:

process and ship your orders;
follow-up on your purchases;
respond to your contact requests and complaints;
manage your customer account;
provide after-sales service;
prevent fraud and secure the Site;
comply with our legal, accounting and tax obligations;
improve our services and your user experience;
send you commercial information when you have consented to it.

4. Legal basis for processing

Your data is processed on one or more of the following legal bases:

performance of the contract concluded with you;
compliance with our legal obligations;
our legitimate interest in ensuring the proper functioning and security of the Site;
your consent when it is required, in particular for certain cookies or commercial communications.

5. Recipients of the data

Your personal data is only accessible to persons and organisations who need to know it in the context of their tasks.

Depending on the case, they may be communicated to:

our host;
our payment providers;
our carriers;
our logistics partners responsible for preparing or dispatching orders;
our technical service providers involved in the operation of the Site;
administrative or judicial authorities where required by law.

We never sell your personal data to third parties.

6. Cookies and similar technologies

The Site uses cookies and similar technologies to ensure its proper functioning, to improve your browsing experience and, where appropriate, to measure the audience or to offer certain content.

The management of your consent is ensured by CookieYes.

You can change your preferences at any time from the consent manager accessible on the Site.

For more information, please consult our Cookie Policy, where available.

7. Protection against abuse

In order to protect the Site from fraudulent uses and automated robots, some features use the service hCaptcha.

This service may collect certain technical information necessary for its operation in accordance with its own privacy policy.

8. Shelf life

Personal data are kept only for the time necessary for the purposes for which they were collected.

Some data may be kept longer in order to comply with our legal, tax, accounting or possible regulatory obligations.

9. Your rights

In accordance with the applicable rules on the protection of personal data, you have the following rights in particular:

right of access;
right of rectification;
right of erasure;
right to restriction of processing;
right to data portability;
right of opposition;
right to withdraw your consent when the processing is based on it.

You can exercise your rights by contacting us at:

contact@trendsbystylia.com

We may ask you for proof of identity where this is necessary to protect your data.

10. Complaint

If you consider that the processing of your personal data does not comply with the applicable regulations, you can lodge a complaint with the Commission Nationale de l’Informatique et des Libertés (CNIL) or to the competent authority of your State of residence within the European Union.

11. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized destruction, loss, alteration, disclosure or access.

However, no data transmission or storage system can guarantee absolute security.