Buying guide & Tips

We have carefully selected each product. Here are our essential tips to choose and buy with confidence on our shop.

Monday to Friday from 9 a.m. to 6 p.m.
Answer within 24 hours maximum.

The choice of furniture or equipment for the home is not limited to its aesthetics. Before placing an order, take a few moments to check several items to avoid any unpleasant surprises.

Check dimensions

Photos can sometimes give a different impression of reality. We recommend that you carefully consult the dimensions indicated on each product sheet:

width, depth and height;
footprint;
height under tray for offices and tables;
useful dimensions of storage.

Also make sure that the furniture can be easily transported to its location (doors, stairs, lift, etc.).

Choose materials adapted to your use

Depending on your use, choose suitable materials:

wood or decorative panels for indoor use;
metal for better robustness;
moisture-resistant materials for certain rooms in the house.

The characteristics of each product are specified on its descriptive sheet.

Assembly and maintenance

Some furniture comes as a kit and requires assembly. Where applicable, installation information shall be indicated on the product fiche.

In order to preserve the life of your furniture, we recommend that you follow the manufacturer’s maintenance advice.

Security and Compliance

The products marketed by Trends by Stylia comply with applicable regulations within the European Union. Where required, they shall have the marking EC, ensuring their compliance with European safety requirements.

Before ordering, we invite you to carefully consult the technical characteristics and dimensions indicated on the product sheet.

Decoration is above all a matter of atmosphere and harmony. Before making your choice, take a few moments to check the characteristics of the product so that it fits perfectly into your interior.

Check dimensions

Ambient photos may give a different impression than the actual size of an object. Always consult the dimensions indicated on the product sheet to ensure that it will naturally find its place in your room.

Choose the right materials

Each material brings a different rendering and style. Ceramics, glass, metal, wood, velvet or resin each have their own texture, maintenance and appearance. The material used is always specified in the product description.

Take into account lighting

The perception of colors varies according to natural or artificial light. A shade may appear warmer or cooler depending on the exposure of the room or the type of lighting used.

View photos and details

We recommend that you look carefully at all available photographs as well as technical information in order to better appreciate the finishes, textures and proportions of the product.

Quality and compliance

Products marketed by Trends by Stylia are carefully selected from trusted partners and comply with applicable EU regulations when required.

In case of doubt before your purchase, our customer service remains at your disposal to accompany you in your choice.

Choosing a High Tech product requires checking several criteria to make sure it fits your needs perfectly. Before validating your order, take a few moments to consult the technical characteristics indicated on each product sheet.

Check compatibility

Depending on the type of product, be sure to check:

the type of keyboard (AZERTY, QWERTY or other arrangement) for laptops;
available connectors (USB, USB-C, HDMI, DisplayPort, Ethernet, etc.);
compatibility with your existing operating system or devices;
dimensions, in particular for screens, computer components or accessories.

Power supply

Products destined for the European market are compatible with current electrical standards. Where applicable, the product fiche shall specify the type of socket or power supply provided.

Performance and use

Before your purchase, we advise you to choose a product adapted to your use:

office automation and Internet browsing;
teleworking;
gaming;
graphic creation or video editing;
professional use.

The main technical characteristics (processor, memory, storage capacity, resolution, … connectivity) are indicated on each product sheet to help you make the best choice.

Compliance and security

The products marketed by Trends by Stylia comply with the applicable European regulations. Where required, the CE marking attests to their compliance with European safety, health and environmental protection requirements.

In case of doubt before your purchase, our customer service remains at your disposal to advise you.

Lifestyle products are designed to accompany you on a daily basis. Whether it is accessories, practical items or equipment to improve your comfort, we advise you to check several items before your purchase.

Choose a product adapted to your needs

Before ordering, take the time to consult the characteristics indicated on the product sheet, in particular:

dimensions;
capacity (litres, volume or capacity depending on the product);
weight;
the number of compartments or storage spaces;
the proposed functionalities.

This information will allow you to choose a product perfectly adapted to your use.

Materials and quality

The materials used directly influence the strength, comfort and durability of a product. The main features are indicated on each sheet to help you compare the different models.

Daily use

Whether for home, leisure, travel or travel, we recommend that you check that the product corresponds to your use and expectations in terms of practicality, capacity and maintenance.

Compliance and security

Products marketed by Trends by Stylia are carefully selected from trusted partners and comply with applicable EU regulations when required.

In case of question before your purchase, our customer service remains at your disposal to accompany you in your choice.

Choosing a garment or accessory online requires special attention in order to find the most suitable size and model. Before ordering, we recommend that you carefully consult the information on each product sheet.

Check the size guide

Cuts and sizes may vary by brand and country of manufacture. We advise you not to rely solely on your usual size.

When measurements are available, choose the dimensions expressed in centimeters (chest circumference, waist circumference, length, etc.) to choose the most suitable size.

In case of hesitation between two sizes, it is generally advisable to opt for the larger size, unless otherwise indicated on the product sheet.

Consult the composition

The material of a garment influences its comfort, maintenance and durability over time. Tissue and compositional information shall be specified when provided by the manufacturer.

Maintenance

Before you buy, we recommend that you consult the maintenance tips in order to preserve the quality of your item (washing, drying, ironing or specific cleaning) on a long-term basis.

View the photographs

Colours may vary slightly depending on your screen settings or lighting conditions when shooting. We invite you to consult all the photographs and the detailed description before finalising your order.

Need advice?

If you have any doubts about a size, cut or the characteristics of an item, our customer service team will be happy to assist you before your purchase.

The choice of a toy does not depend solely on the tastes of the child. To ensure proper and safe use, we recommend that you carefully consult the information on each product sheet.

Check the recommended age

Each toy is designed for a specific age group. We invite you to respect the recommended age indicated on the product sheet, especially when small parts are present.

Security and Compliance

Safety is our priority. The toys marketed by Trends by Stylia comply with the applicable European regulations and have the CE marking where required, attesting to their compliance with European safety requirements.

We recommend that an adult supervises young children when using toys when necessary.

Operation and accessories

For some electronic or interactive toys, batteries are not always provided, in particular for transport-related safety reasons. Information on the type of battery or power supply shall be specified on the product fiche.

Before you order, also remember to check the dimensions of the toy, its contents and the included accessories.

Need advice?

If you have a question about a toy or want to check that it matches the age of the child, our customer service team is at your disposal to accompany you before your purchase.

The well-being of your pet is our priority. Before ordering an accessory, toy or equipment, we recommend that you carefully check the characteristics indicated on each product sheet in order to choose an item perfectly adapted to its needs.

Choose the right size

Size is an essential criterion to guarantee the comfort and safety of your pet. We advise you to consult the dimensions indicated on the product sheet and, where possible, to compare them to the measurements of your companion (weight, neck circumference, length or height depending on the product).

Materials and comfort

The materials used directly influence the comfort, strength and durability of the accessories. The main features are specified on each product sheet to help you make the best choice.

Security

The products marketed by Trends by Stylia are carefully selected from trusted partners. Where applicable, EU product safety regulations are complied with.

We recommend that you regularly check the condition of your pet’s accessories and toys and replace any product with significant wear and tear.

Use advice

As each animal is unique, it is important to choose a product adapted to its age, size, morphology and level of activity. If in doubt, carefully consult the information on the product sheet before finalizing your order.

Need advice?

Our customer service remains at your disposal to answer your questions and support you in choosing the most suitable product for your pet.

At Trends by Stylia, we make every effort to offer you a simple, transparent and secure shopping experience. Here are the main information to know before placing an order.

Place an order

Once your order has been validated and your payment confirmed, you will automatically receive a summary email. Our teams then proceed to the preparation of your order as soon as possible.

If you notice an error after placing your order (delivery address, product ordered, etc.), contact us quickly. If your order has not yet been prepared or shipped, we will do our utmost to respond favourably to your request.

Delivery

Our products can be shipped from France, other EU countries or, depending on the reference, from international logistics centres.

Delivery times depend on the product ordered and the country of destination. As an indication:

Products dispatched from the European Union: 3 to 5 working days.
Products dispatched from an international warehouse: 7 to 15 working days.

The estimated time is indicated on each product sheet before the validation of your order.

Shipments in several packages

When your order includes multiple items, these can be shipped separately to reduce delivery times.

You will be able to receive several packages on different dates, at no extra cost.

Tracking your order

As soon as your order is dispatched, you will be sent an e-mail with your tracking number.

You can follow the delivery of your parcel at any time from the carrier’s website or via our page Order Tracking.

Returns and right of withdrawal

In accordance with the applicable rules, you have a period of 14 days from the receipt of your order to exercise your right of withdrawal.

In order to simplify your procedures, a withdrawal form is available directly on our website.

Return terms may vary depending on the product. We invite you to wait for our customer service instructions before any shipment in order to receive the appropriate return address.

Reimbursements

When the conditions of return are met, the refund is made in accordance with the applicable regulations, using the same means of payment as that used for your order, unless otherwise agreed.