General Terms and Conditions of Sale<\/p>"},"content":{"rendered":"
Last update: July 2026<\/strong><\/p> These General Terms and Conditions of Sale (hereinafter: GTC<\/strong> ) govern sales of products concluded between:<\/p> Denoyes Thibault<\/strong>, sole trader operating under the brand name Trends by Stylia<\/strong>, with its registered office in 10 rue Ninau, 31000 Toulouse, France<\/strong>, registered under the number SIREN 940 033 400<\/strong>, hereinafter referred to as \"Seller\"<\/strong>,<\/p> and<\/p> any natural person acting as a consumer (hereinafter: \"Customer\"<\/strong>) making a purchase on the website https:\/\/trendsbystylia.com<\/a><\/strong> (hereinafter: \"Site\"<\/strong>).<\/p> These GTC are drawn up in accordance with the applicable French legislation and the provisions of European Union law relating to consumer protection and electronic commerce.<\/p> Any order placed on the Website implies full acceptance of these General Terms and Conditions of Sale.<\/p> These General Terms and Conditions of Sale define the rights and obligations of the Seller and the Customer in the context of distance selling of products offered on the Site.<\/p> They apply to any order placed on the Site by a consumer, regardless of his or her Member State of residence within the European Union, as well as to orders shipped to the countries for which the Site offers delivery.<\/p> In the event of any contradiction between these T&Cs and any other information appearing on the Site, these T&Cs prevail.<\/p> The Website is operated by:<\/p> Denoyes Thibault<\/strong> Address of registered office:<\/strong><\/p> 10 Ninau Street SIREN:<\/strong> 940 033 400<\/p> E-mail address:<\/strong> contact@trendsbystylia.com<\/a><\/p> Website:<\/strong> https:\/\/trendsbystylia.com<\/a><\/p> The products offered for sale are those presented on the Site at the time of their consultation, within the limit of available stocks.<\/p> Each product shall be described with its essential characteristics in accordance with the applicable rules.<\/p> Photographs, illustrations, videos and descriptions are provided for illustrative purposes. Despite careful presentation, slight differences may exist with the delivered product, in particular due to screen display settings, updates by manufacturers or variations in manufacturing, without affecting the essential characteristics of the product.<\/p> The Seller reserves the right to modify its catalogue at any time, without affecting orders already validated.<\/p> Product offers are valid as long as they are visible on the Site and within the limits of available stocks.<\/p> The availabilities displayed are regularly updated but remain indicative.<\/p> In the exceptional case where a product becomes unavailable after validation of the order, the Customer will be informed as soon as possible.<\/p> The Customer will then be able to choose:<\/p> The refund will be made according to the means of payment used during the order, unless otherwise agreed by the Customer.<\/p> The prices displayed on the Site are expressed in euros (?).<\/p> Unless otherwise indicated, they are indicated all taxes included (TTC), in accordance with the tax regulations applicable in the country of taxation of the order.<\/p> Any delivery charges, taxes or other applicable charges are indicated to the Customer before the final validation of the order.<\/p> The Seller reserves the right to change its prices at any time. However, the products will be invoiced on the basis of the rates in force at the time of validation of the order.<\/p> Promotions, discounts and promotional codes are only valid during their validity period and according to the conditions specified during their distribution.<\/p> The Customer selects the products he wishes to purchase and then adds them to his basket.<\/p> Before the final validation of the order, the Customer may check its summary, correct any errors and modify its basket.<\/p> The order shall become final after:<\/p> An order confirmation is then sent to the Customer by e-mail.<\/p> The Seller reserves the right to refuse or cancel any order in the event of fraud, attempted fraud, misuse of a means of payment, non-payment or previous dispute with the Customer.<\/p> Orders are settled using the payment solutions offered on the Site.<\/p> Payment is due immediately upon validation of the order.<\/p> Transactions are secured by the Site's partner payment providers.<\/p> The Seller shall never have access to the Customer\u2019s complete bank details.<\/p> If the payment is refused by the bank or the payment provider, the order will be automatically cancelled.<\/p> The Products are delivered to the address indicated by the Customer when the order is validated. It is up to the Customer to verify the accuracy of the information provided before confirming his order.<\/p> Orders are dispatched from warehouses located in France, other Member States of the European Union or, depending on the products, from third countries.<\/p> The delivery times indicated on the Site are provided as an estimate. They may vary depending on the availability of the products, the country of destination, the chosen carrier or the applicable logistics and customs formalities.<\/p> Where an order contains more than one product, these can be shipped separately in order to optimise delivery times. No additional fees will be charged to the Customer in this case.<\/p> In case of exceptional delay, the Seller will inform the Customer as soon as possible when this information is available.<\/p> The Seller cannot be held responsible for delays attributable to the carrier, the customs authorities, a case of force majeure or any circumstance beyond its control.<\/p> Upon receipt of the order, the Customer is asked to check the condition of the package as well as the Products delivered. Any apparent anomaly (damaged package, missing product, damaged product or delivery error) must be reported to the Seller as soon as possible in order to allow a complaint to be opened with the carrier or supplier where necessary.<\/p> Orders are dispatched from different logistics centres located in the European Union or, depending on the product, from third countries.<\/p> For orders shipped from a Member State of the European Union, the applicable taxes are included in the price displayed in accordance with the regulations in force.<\/p> For certain orders dispatched from a country outside the European Union, the applicable tax and customs obligations depend in particular on the country of destination, the value of the consignment, the nature of the products and the rules in force at the time of importation.<\/p> Where taxes, customs duties or other compulsory charges are not included in the sale price, they shall remain the responsibility of the Customer.<\/p> The Seller shall endeavour to provide the Customer with all relevant information before the order is validated. However, as customs and tax regulations may change, the Customer is invited to inquire with the competent authorities of his country in case of doubt.<\/p> Refusal to pay the duties or taxes required by the authorities of the country of destination shall not constitute valid grounds for cancellation of the order or refund.<\/p> In accordance with the applicable legislation, the Customer has a period of fourteen (14) days<\/strong> from the receipt of the Products to exercise his right of withdrawal, without having to justify his decision.<\/p> In order to facilitate this process, Trends by Stylia provides an online withdrawal functionality accessible from the Site.<\/p> The Customer may exercise his right of withdrawal by using the form available at the following address:<\/p> https:\/\/trendsbystylia.com\/droit-de-retractation\/<\/a><\/strong> <\/p> An acknowledgment of receipt of the request is sent to the Customer by e-mail.<\/p> The exercise of the right of withdrawal terminates the obligations of the parties to perform the contract concerned, subject to the provisions laid down in the applicable rules.<\/p> After receipt of the withdrawal request, the Seller will communicate to the Customer the terms of return applicable to his order.<\/p> The Products must be returned within a maximum period of fourteen (14) days following the communication of the withdrawal decision, complete, in good condition and, as far as possible, in their original packaging, accompanied by all their accessories and any documents.<\/p> Return arrangements may vary depending on the product, manufacturer or logistics centre that shipped the product. For this reason, the Customer is invited to wait for the return instructions provided by the Seller before any shipment.<\/p> Unless otherwise indicated, the direct costs of return remain the responsibility of the Customer.<\/p> In case of valid exercise of the right of withdrawal, the Seller will refund to the Customer the sums paid in respect of the Products concerned, including the initial delivery costs corresponding to the standard delivery method proposed at the time of the order, in accordance with the applicable regulations.<\/p> The refund will be made using the same means of payment as the one used at the time of the order, unless the Customer expressly agrees to another method of refund.<\/p> The Seller may defer reimbursement until the Products have actually been recovered or until proof of dispatch has been received from the Customer, whichever is the earlier.<\/p> The Products sold on the Site benefit from the legal guarantees provided by the applicable regulations.<\/p> The Client shall in particular benefit from:<\/p> These guarantees shall apply irrespective of any commercial guarantee granted by the manufacturer.<\/p> For any request relating to a guarantee, the Customer is invited to contact customer service at the following address:<\/p> contact@trendsbystylia.com<\/a><\/strong><\/p> Any request for information, assistance or a complaint may be sent to customer service by e-mail to:<\/p>Preamble<\/h1>
Article 1? Subject matter<\/h1>
Article 2? Identification of the seller<\/h1>
Individual entrepreneur practising under the brand name Trends by Stylia<\/strong><\/p>
31000 Toulouse
France<\/p>Article 3? Products<\/h1>
Article 4? Availability of products<\/h1>
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Article 5? Price<\/h1>
Article 6? Order<\/h1>
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Article 7? Payment<\/h1>
Article 8? Delivery<\/h1>
Article 9? Customs duties and taxation<\/h1>
Article 10? Right of withdrawal<\/h1>
Article 11? Return of Products<\/h1>
Article 12? Reimbursement<\/h1>
Article 13? Legal guarantees<\/h1>
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Article 14? After-sales service<\/h1>